FAQ's
Will I receive the tracking number? Certainly, post the meticulous preparation and shipment of your bespoke timepiece, you shall be promptly furnished with the tracking number via the electronic medium of email.
What should I do if I do not find the watch I want online? In the event of a specific model eluding your online perusal, kindly establish contact with us through the channels of Instagram or email. Our adept team shall gracefully guide you in procuring and tailoring the watch to your exacting specifications.
How can I cancel or change my order? For any alterations or cancellations pertaining to your order, we kindly beseech you to engage with our esteemed online customer service, accessible through the conduits of email or Instagram.
Do I have to pay sales tax or duties when I buy a watch? It is our pleasure to apprise you that, apart from the purchase price of the watch itself, no additional fiscal obligations in the form of sales tax or duties are exigible upon acquisition through our website.
Is the website payment safe? Assuredly, the sanctity of financial transactions is paramount to us. Rest assured, every online payment conducted on our website is fortified with robust security measures, ensuring a safe and reliable fiscal experience.
Do you guarantee my confidentiality? In the spirit of trust and commitment, we affirmatively assure our patrons that privacy is sacrosanct. Those who engage in online transactions at successful-watch.com shall benefit from our earnest endeavors to safeguard and uphold the sanctity of their confidentiality.
What movement does your watch have? Our meticulously crafted watches proudly house sophisticated movements, including but not limited to NH70, NH35, NH34, and VK63, attesting to their superior quality.
Do you deliver to my country? Indeed, our reach extends globally, transcending geographical boundaries. However, we urge you to verify product availability, as the time invested in crafting and delivering may exhibit variances.
What type of glass do you use in manufacturing? In adherence to our commitment to excellence, all our horological creations feature the epitome of durability and scratch resistance
How fast is shipping time? Upon payment confirmation, our dedicated team initiates the meticulous processing of your order within our warehouse, a process that takes between 3 and 7 days. After order confirmation, the production time for the watch is 10-15 working days, and it is expected to reach you within 1-2 working days, along with a tracking number.
Can you send more pictures of an existing model? Certainly, endeavor to communicate with us via WhatsApp or Instagram, where our proficient agents await to promptly cater to your request.
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The Essential Guide to Watches
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Bezel
What is a Bezel on a Watch?
The bezel serves as a secure ring made of either ceramic or metal that holds the watch crystal in place. Depending on its purpose, the bezel can be a decorative element or offer additional functionality such as a countdown timer, GMT indicator, or compass. -
Case
What is Case on a Watch?
The metal housing of a watch, known as the case, encompasses its various parts. Functioning as a protective exterior, it safeguards the moving elements of the timepiece, including the bezel, middle section, and case back. The middle portion is specifically dedicated to housing these components and is commonly referred to as the case band. -
GMT
What is GMT on a Watch?
In a nutshell, a GMT timepiece is a watch with a 24 hour format dial that indicates a 2nd time zone on top of the other hands. This is not just any multi-time zone watch that has more than 1 12 hour dial. Therefore, one of the biggest mistakes is that GMT watches are manufactured without accurate 24 hour scales.